Introduction xixAssessment Test xxvChapter 1 Cloud Principles and Design 1Understanding Cloud Principles 2Virtualization 5Service Models 9Deployment Models 16Cloud Characteristics 17Shared Responsibility Model 19Exploring Cloud Design 21Redundancy and High Availability 22Disaster Recovery 25Summary 27Exam Essentials 27Written Lab 29Review Questions 30Chapter 2 Cloud Networking and Storage 35Understanding Cloud Networking Concepts 36Networking: A Quick Primer 37Connecting to the Cloud 39Cloud Networking Services 47Understanding Cloud Storage Technologies 57How Cloud Storage Works 57Cloud-Based Storage Providers 59Cloud Storage Terminology 59Content Delivery Networks 68Summary 70Exam Essentials 70Written Lab 72Review Questions 73Chapter 3 Assessing Cloud Needs 77Using Cloud Assessments 79Gathering Current and Future Requirements 80Using Baselines 85Running a Feasibility Study 86Conducting a Gap Analysis 86Using Reporting 88Understanding Benchmarks 88Creating Documentation and Diagrams 89Understanding Cloud Services 91Identity Access Management 91Cloud-Native Applications 95Data Analytics 97Digital Marketing 100Autonomous Environments 103Internet of Things 104Blockchain 110Subscription Services 113Collaboration 114VDI 115Self-Service 117Summary 118Exam Essentials 118Written Lab 121Review Questions 122Chapter 4 Engaging Cloud Vendors 127Understanding Business and Financial Concepts 129Expenditures and Costs 129Licensing Models 132Human Capital 135Professional Services 136Finding and Evaluating Cloud Vendors 138Gathering Information 138Performing Evaluations 144Negotiating Contracts and Billing 146Choosing a Migration Approach 150Migration Principles 150Lift and Shift 152Rip and Replace 153Hybrid and Phased Migrations 153Summary 154Exam Essentials 155Written Lab 156Review Questions 158Chapter 5 Management and Technical Operations 163Explain Aspects of Operating within the Cloud 166Data Management 166Availability 169Disposable Resources 173Monitoring and Visibility 175Optimization 176Explain DevOps in Cloud Environments 180Provisioning 182Continuous Integration/Continuous Delivery 185Testing in QA Environments 186Configuration Management 188API Integration 193Financial Planning of Cloud Resources 194Storage 194Network 197Compute 198Chargebacks 199Maintenance 200Instances 201Licensing Types 204License Quantity 206Summary 207Exam Essentials 207Written Lab 210Review Questions 211Chapter 6 Governance and Risk 215Recognize Risk Management Concepts Related to Cloud Services 217Risk Assessment 219Risk Response 225Documentation 227Vendor Lock-in 230Data Portability 231Explain Policies or Procedures 233Standard Operating Procedures 234Change Management 235Resource Management 237Security Policies 238Access and Control Policies 240Department-Specific Policies 242Communication Policies 243Summary 244Exam Essentials 245Written Lab 246Review Questions 248Chapter 7 Compliance and Security in the Cloud 253Identify the Importance and Impacts of Compliance in the Cloud 255Data Sovereignty 256Regulatory Concerns 258Industry-Based Requirements 260International Standards 265Certifications 269Explain Security Concerns, Measures, or Concepts of Cloud Operations 270Threat 270Vulnerability 272Security Assessments 273Data Security 278Application and Infrastructure Security 290Summary 293Exam Essentials 294Written Lab 296Review Questions 298Appendix A Answers to Written Labs 303Chapter 1: Cloud Principles and Design 304Chapter 2: Cloud Networking and Storage 304Chapter 3: Assessing Cloud Needs 304Chapter 4: Engaging Cloud Vendors 305Chapter 5: Management and Technical Operations 305Chapter 6: Governance and Risk 306Chapter 7: Compliance and Security in the Cloud 306Appendix B Answers to Review Questions 307Chapter 1: Cloud Principles and Design 308Chapter 2: Cloud Networking and Storage 310Chapter 3: Assessing Cloud Needs 312Chapter 4: Engaging Cloud Vendors 315Chapter 5: Management and Technical Operations 317Chapter 6: Governance and Risk 319Chapter 7: Compliance and Security in the Cloud 321Index 323
ABOUT THE AUTHORSQuentin Docter, Cloud Essentials+, A+, Network+, IT Fundamentals+, MCSE, CNE, CCNA, SCSA, is an IT consultant and author who started in the industry in 1994. Since then, he's worked as a tech and network support specialist, trainer, consultant, and web developer.Cory Fuchs, Cloud essentials+, A+, Network+, MCSE, CCNA, RHNA, AWS CP, AWS SAA, AWS SAPro, is a Cloud Architect working for several Fortune 500 companies. He has worked in IT for over 25 years as a systems administrator, network engineer, trainer, and consultant.