Preface, I. BASIC SKILLS, 1. Introduction, 2. Change, 3. Communication, 4. Basic Communication Skills, 5. Selective Assertiveness, 6. Reflection, II. ADVANCED SKILLS, 7. The Need for Communication Today, 8. The Communication Era, 9. Communication, 10. The Importance of Feelings in Communication, 11. Selective Assertiveness, 12. Transition in Life, 13. Roles and Relationships, 14. Completing an Experience, Bibliography, Index
Leilani Doty Gerocounselor, Counseling Resources, Inc. Gainesville, Florida