Communication: How to Connect with Anyone

ISBN-13: 9780857087508 / Angielski / Miękka / 2019 / 208 str.

UK) Hasson Gill (University of Sussex

Spis treści

Introduction ixPart 1: Communicate 11 Understanding Communication and Miscommunication 32 Knowing What to Say and How to Say it 213 Putting it in Writing 394 Being a Better Listener 495 Reading Between the Lines 75Part 2: Connect 896 Making Friends 917 Supporting Others 1198 Winning People Over With Persuasion 139About the Author 175Other Books by Gill Hasson 177Index 183

O autorze

Gill Hasson is a careers coach, has over 20 years experience in the areas of personal & career development, and is a freelance tutor/teacher in mental health issues for mental health organisations. She also teaches and delivers training for adult education organisations, voluntary and business organizations and the public sector.