Communication Across Cultures

ISBN-13: 9780230275676 / Angielski / Miękka / 2012 / 424 str.

Elizabeth Christopher

Opis

A new textbook exploring communication in international management. Provides a comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the multi-cultural 'big picture' in which global business operates. Experts provide a wealth of cases and other learning and teaching resources.

Spis treści

PART I: THE FIRST DIMENSION OF COMMUNICATION ACROSS CULTURES: DIFFERENT VOICES Leading and Motivating Across Cultures Like and Unlike: Different Communication Styles Noise and Silence: Verbal and Non-verbal Communication PART II: THE SECOND DIMENSION: COMMUNICATION AT WORK The Micro-Environment of Diversity at Work: Gender Factors and Minority Roles in Workplace Communication 'I Don't Like It Here': Culture Shock and Adjustment Learning and Teaching Across Cultures PART III: THE THIRD DIMENSION: GOING GLOBAL Command and Control: International Negotiations and Alliances Communication Webs and Organisational Networks PART IV: THE FOURTH DIMENSION: COMMUNICATION MEDIA Voices in Cyberspace: Messages by Mass Media Actions Speak Louder Than Words: Ethical Behaviour, Social Responsibility and Protecting the Environment.

O autorze

ELIZABETH CHRISTOPHER is an Honorary Associate of Macquarie University, Sydney, Australia, a consultant to Open Universities Australia and Senior Associate of CSA, a leadership training consultancy based in Hawai'i.