Communicating in a Globalizing World - The ABCs of Building Sustainable Relationships: The ABCs of Building Sustainable Relationships

ISBN-13: 9781460935101 / Angielski / Miękka / 2011 / 38 str.

MS Muriel Glasgow

Opis

The global community impels us to pay attention to how we communicate in this globalizing world. Here are basic communication tips, from A-Z, coupled with quotes on communication and globalization to help build and sustain relationships as you increasingly engage and interact with people from different cultures and climates in business and personal affairs. This book stems from the author's experience in the Philippines in 1977, when she encountered the President's wife at a United Nations event and greeted her in Tagalog. The FirstLady was taken aback that a foreigner would greet her in her language and invited Ms Glasgow to Malacanang Palace, on 7.7.77.This interaction helped increase the author's interest in languages and their cultural implications. She has since then learned hellos in languages of countries visited. Issues like respect, tolerance, patience, understanding...these make the world go around as regards building relationships with people from other cultures. And do not forget the impact of a SMILE - Say More Immediately with a Little Encouragement - all cultures respond to a smile, a universal behaviour which is understood and appreciated by all. In this book there are back-to-basics communication for the global community to Connect, Communicate, be Civil; to value other cultures, be conscious of unconscious habits which speak volumes, travel and have fun...the key aspects to sustaining relationships. Interspersed with the alphabet are quotes from personalities and presidents, etc on communication and globalization.