Communicating Across Cultures and Languages in the Health Care Setting: Voices of Care

ISBN-13: 9781137580993 / Angielski / Twarda / 2018 / 368 str.

Claire Penn; Jennifer Watermeyer

Opis

This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities.

Spis treści

Part I

Chapter 1. Prologue

Chapter 2. The Context of Health Communication: Global, Local and Theoretical

Part II.

Chapter 3. Methodological Issues: Approaches, Pitfalls and Solutions

Part III.

Chapter 4. Islands of Good Practice

Chapter 5. Language Diversity in the Clinic: Promoting and Exploring Cultural Brokerage

Chapter 6. Verbal and Non-Verbal Dimensions of the Intercultural Health Setting

Part IV.

Chapter 7. Putting It All Into Practice: Some Examples and Advice

Chapter 8. Conclusions and Implications: Paradoxes and Principles

O autorze

Claire Penn is a professor and director of the Health Communication Research Unit at the University of the Witwatersrand, South Africa. She holds the endowed Chair of Speech Pathology and Audiology and is a leading international researcher in this field. Claire has a special interest in health communication research and ethics.

Jennifer Watermeyer is an associate professor in the Department of Speech Pathology and Audiology and Deputy Director of the Health Communication Research Unit at the University of the Witwatersrand, South Africa. Her research focuses on communication processes in multicultural healthcare contexts.