Coaching for Engagement: Achieving Results Through Powerful Conversations

ISBN-13: 9780986700507 / Angielski / Miękka / 2010 / 216 str.

Bob Hancox; Russell Hunter; Kristann Boudreau

Opis

Could the secret to heightened engagement and increasing bottom line results begin with the quality of your conversations as a leader? This practical book is for busy managers who are looking for more effective ways to get work done through their team members. It's for managers who want to improve their direct reports' performance and ability to generate business results. It's for managers who want to help their people become engaged, focused and productive. It's for managers who realize that they spend most of their day communicating and want to create conversations that have a bigger impact. You will learn: - Why coaching conversations are essential for leaders today - How to handle the key challenges of coaching as a manager - How to address the critical role of building trust and accountability - When to have a coaching conversation (and when not to) - The five key skills of exceptional coaching for engagement - The link between coaching conversations and performance management - What to do if employees resist coaching conversations Coaching for Engagement also includes: - A field guide for preparing and having real conversations on topics that managers routinely face in organizations - A proven development process to bridge the gap from knowing how to coach for engagement, to implementing the new mindset and skills consistently The benefits of adopting a coaching approach as a manager include better working relationships, more creative ideas from employees, less ownership of other people's problems, less work for you as your employees take more initiative, and the satisfaction of knowing you are creating a legacy of growth and development. This book provides a proven trailmap that combines the mindset, skills, and process to ensure you reap these benefits.