Co-Production and Public Service Management: Citizenship, Governance and Public Service Management

ISBN-13: 9780367733803 / Angielski / Miękka / 2020 / 204 str.

Victor Pestoff

Opis

This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers.

Recenzje

"Victor Pestoff has long been one of the leading writers and thinkers about co-production. His new book provides an exciting and challenging perspective for anyone interested in this topic. Highly recommended!" -Stephen P Osborne, University of Edinburgh Business School, UK.

Spis treści

1. Rethinking Public Service Management and Renewing Democracy: Engaging

citizens as co-producers of public services

2. Beyond Exit & Voice in Enduring Welfare Services: Citizens as co-producers?

3. Empowering Parents as Co-producers of Childcare Services in Sweden

4. Citizens as Co-Producers of Welfare Services: Childcare in eight European countries

5. Citizens as Co-Producers of Personal Social Services in Sweden: Towards a

paradigm of democratic participation

6. Crucial Concepts for Understanding Co-production in Third Sector Social

Services and Health Care

7. Small Groups, Collective Action and the Sustainability of Co-production

8. Exploring Synergies between Social Enterprise, Social Innovation and Co-production: Key post–NPM concepts in public sector reforms

9. Co-production at the Crossroads of Public Administration Regimes: What role for

service users, providers and the third sector?

10. Co-production and Public Administration Regimes: Their impact on hybrid

organizations

11. Reframing Co-production: More definitions or different schools?

12. Co-production and the Third Sector in the 21st Century: New schools of democracy and participatory public service management

O autorze

Victor A. Pestoff is Professor Emeritus in Political Science and currently Guest Professor at the Institute for Civil Society Studies at Ersta Skondal University College in Stockholm, Sweden