ISBN-13: 9781605662763 / Angielski / Twarda / 2009 / 426 str.
ISBN-13: 9781605662763 / Angielski / Twarda / 2009 / 426 str.
Service organizations and enterprises have the dual challenge of embracing externally-driven variation while simultaneously evolving the enabling of information technology operations and systems. The co-engineering method provides a powerful tool for interdisciplinary decision-making necessary for managing complex interactions between layers of external and enabling services.