ISBN-13: 9780988512801 / Angielski / Miękka / 2013 / 224 str.
At once hilarious and tragic, set in Silicon Valley but devoid of jargon, "Closure of the Helpdesk" is a story of how America s workforce slipped from nothing but the best to everyday low wages right before our eyes, in one short decade.
Sam joins Bodega InfoTech around the turn of century--at a time when America led the world, people valued their work and people were valued at work. He is willing to sacrifice every waking moment of his life--and any hopes of a personal life--in his quest to change the world, one buggy line of code at a time. And Bodega supports Sam and friends every step of the way--not just tech support but their lunch, dinner and even their laundry. But when the funding dries up, the clients don t materialize and Bodega s future (and Sam s own) hangs in the balance, Sam has to find out who he is and what really matters. Could it be that George--Bodega s scheming, number-crunching CFO--was right all along? Are cold numbers more important than the hottest new ideas? Do dreams have a place amid a shaky economy and an uncertain future?
Put simply, "Closure of the Helpdesk" is a mirror to life if you are a geek--or a window to it if you are not.