Citizens, Consumers and the Nhs: Capturing Voices

ISBN-13: 9780230550636 / Angielski / Miękka / 2008 / 224 str.

Christine Hogg

Opis

Exploring the story of user involvement in the NHS over the last 30 years, this fascinating new book provides an analysis of the conceptual terrain that underlies debates about public and patient involvement. It is essential reading for students in all health related disciplines for whom the user experience is key.

Spis treści

Introduction.- The Story Begins.- Community Health Councils The Rise 1974-1979.- Community Health Councils The Decline 1979-1997.- Tackling the Democratic Deficit.- The Rise of Consumer Rights.- Promoting Health.- Past Imperfect Abolishing CHCs.- The Second Coming the Commision and Patients' Forum.- Renewing Democracy.- Conclusions.

O autorze

CHRISTINE HOGG has been involved in the Health Service User Movement for many years, as a researcher and activist.