ISBN-13: 9781419632389 / Angielski / Miękka / 2006 / 120 str.
Public and private sector organizations that want to be successful in the twenty-first century must become masters of changing, adapting to new environmental conditions as they arise. This book shows leaders why so many such efforts fail and then how to use the creativity and energy of the organization's people to drive successful changes. The result is an enhanced, lasting positive impact on performance.