Changing Bureaucracies: Adapting to Uncertainty, and How Evaluation Can Help

ISBN-13: 9780367608040 / Angielski / Twarda / 2020 / 228 str.

Burt Perrin; Tony Tyrell

Opis

In Changing Bureaucracies, international experts provide an unparalleled look at how public sector bureaucracies can better adapt to the reality of unprecedented levels of uncertainty and complexity, and how they can better respond to the emerging needs and demands of citizens and beneficiaries.

Spis treści

Foreword  1. Introduction: Changing Bureaucracies – Thoughts on the Dynamic Relationship between Evaluation, Bureaucracy, and Adaptability  Part 1: Working within Bureaucratic Constraints  2. Feedback in Public Agencies: A Missing Engine of Organizational Learning?  3. Evaluation, Bureaucracy, and Agility: An African Story  4. Accountable for Adaption: How Independent Evaluation Can Support Adaptive Programming within Bureaucracies  5. The Public Support of Radical Innovation  Part 2: Evaluation Support to Bureaucracies  6. Evaluation in Bureaucracies: An Insider’s View on Progress in the Last 25 years and Challenges Ahead  7. You Can Take a Horse to Water, But How Do You Get it to Drink? Evaluation as a Facilitator of Organizational Adaptation and Change in the OECD  8. The View from the Top: Reflections on Evaluation in Large Bureaucracies by a Select Group of Senior Evaluation Managers  Part 3: Challenges to a Meaningful Role for Evaluation  9. Evaluation Systems and Bureaucratic Capture: Locked in the System and Potential Avenues for Change  10. Responses to Decline: The Persistence of Quality Problems  11. The European Cohesion Policy: Who Cares about Results?  12. Conclusion: The Problematique of Bureaucracy and What This Means for Evaluation – and for Public Sector Leaders