Change Management in Information Services

ISBN-13: 9781138713659 / Angielski / Twarda / 2017 / 212 str.

Lyndon Pugh

Opis

This title was first published in 2000:  An overview of change management and organizational theories. The book explores the strategies normally associated with them and presents real solutions to real problems for services spanning the academic, public and commercial sectors.

Spis treści

1: The Nature of Change; 2: Change Theories; 3: Strategies; 4: Models and Processes; 5: Structures; 6: Teams; 7: Changing Behaviours; 8: Training, Development and Change; 9: Motivation; 10: Conflict and Resistance; 11: Epilogue

O autorze

Lyndon Pugh