ISBN-13: 9780750644815 / Angielski / Miękka / 1999 / 328 str.
ISBN-13: 9780750644815 / Angielski / Miękka / 1999 / 328 str.
A study of cause-related marketing. It positions CRM in the context of corporate social responsibility, corporate community investment and marketing; uses CRM guidelines to look at key principles, processes and issues; and includes case studies and insights from business leaders.