ISBN-13: 9780367410667 / Angielski / Miękka / 2021 / 188 str.
ISBN-13: 9780367410667 / Angielski / Miękka / 2021 / 188 str.
Combining quantitative and qualitative methods, the analysis explores the characteristics of care communication in institutional eldercare as they manifest in the interactional small print. The research findings are contextualised with results from previous studies, tracing significant features and explanation for deviant cases.