Cabin Pressure: African American Pilots, Flight Attendants, and Emotional Labor

ISBN-13: 9781442221352 / Angielski / Twarda / 2013 / 174 str.

Louwanda Evans

Opis

From African American pilots being asked to carry people's luggage to patrons refusing drinks from African American flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." Author Louwanda Evans draws on provocative interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers occupational prestige, but also a history of the systemic exclusion of people of color.