ISBN-13: 9789812838605 / Angielski / Twarda / 2009 / 188 str.
Business Process Management (BPM) has emerged as a popular management framework. Based on survey results of Japanese and Korean companies' BPM practices, this book demonstrates how to build BPM as a holistic management model by addressing the importance of BPM views, the effectiveness of its approach, and the research trends.