ISBN-13: 9783642281143 / Angielski / Miękka / 2012 / 480 str.
ISBN-13: 9783642281143 / Angielski / Miękka / 2012 / 480 str.
Constitutes the thoroughly refereed proceedings of 12 international workshops held in Clermont-Ferrand, France, in conjunction with the 9th International Conference on Business Process Management, BPM 2011, in August 2011.