Business Innovation for the Post-pandemic Era in Vietnam

ISBN-13: 9789819915446 / Angielski

Thuan Nguyen Hoang; Hung Nguyen; Hiep Pham

Opis

This book documents the recent post-pandemic era business innovation research in Vietnam bringing together selected works from the 2022 ‘International Conference on Business Innovation: Business Innovation in a Post-pandemic World’ held at RMIT University in Vietnam. The book contributes to the body of knowledge in several ways. It serves as a comprehensive reference for business innovation research and promotes recent progress in business innovation applications in Vietnam and offers a shared understanding to help coordinate future research in the field.  

Spis treści

1. Introduction to Business Innovation in the Post-pandemic Era in Vietnam: Digitalization and Smart Logistics

 2. Important Negotiation Behaviours in Entrepreneurs’ New Product Launching Stage During Post-Covid-19 Era

3. Does Digital Transformation Increase Efficiency in Business? Evidence from Vietnam During the COVID-19 Pandemic

4. COVID-19 Disruption Risk – A Game-changing Factor for SMEs Digital Supply Chain Transformation

5. Enhancing Citizen Willingness to Use E-Government: The Case of Ho Chi Minh

6. Business Use of Blockchain in New Zealand Organisations: An Exploratory Study

7. Understanding the Impact of Low Personalization on Customers’ Prior Negative Experience with Virtual Conversational Agents: A Conceptual Framework

8. Personalisation-Privacy Paradox from Marketing perspectives: Literature Review and Future Research Directions

9. Applying Theory of Constraints in Food Safety Management Across Supply Chains: The Viewpoints of Chinese and Vietnamese Fishery Exporters

10. Vendor Certification Program and Performance: Mediating Role of Absorptive Capability in Agricultural Food Processing Firms

11. Balancing Supply and Demand: The Impact of Consumer Anxiety and Social Contagion on Willingness to Pay More for Food During the COVID-19 Pandemic

12. Critical Success Factors for Food Safety Management and Their Impact on Business Performance: Empirical Evidence from China and Vietnam

13. Green Certification Pressures and Sustainability Performance: From Environmental Symbolic Drivers to Process Innovation

14. Heterogeneity in Consumers Willingness to Pay for Home Delivery Service in Grocery Retailing

15. Supply Chain Risks Management and Customer Service: A Moderating Role of Mitigation Strategies

16. External Supply Chain Risk Assessment in the Covid 19 Pandemic

17. Risk Identification and its Resonant Effect in Service-oriented Supply Chain

O autorze

Thuan Nguyen Hoang is a Senior lecturer and Senior program manager for the Digital business program and Senior major coordinator for Business & Technology major in The Business School of RMIT Vietnam. He has been a founder of Vietnam Association for Information Systems (VAIS). Thuan has a PhD in Information systems from Victoria University of Wellington, New Zealand. He has published +40 papers, including journal articles in Communications of the Association for Information Systems, Information Systems Frontiers, Australasian Journal of Information Systems, Group Decision and Negotiation, Journal of Retailing and Consumer Services, The International Review of Retail, Distribution and Consumer Research, Scandinavian Journal of Information Systems, and several international refereed conferences, such as the Pacific Asia Conference on Information Systems, Australasian Conference on Information Systems, and other international conferences.

 

Hung Nguyen holds a PhD in Operations and Management and has over ten years of working experience in the field of corporate training and management consulting. His areas of expertise include operations and production management, and benchmarking manufacturing operations. He publishes in the Journal of Cleaner Production, Journal of Production Planning and Control, Supply Chain Management: International journal and others. Before joining RMIT University, Hung was a consultant for the Benchmarking for Business Competitiveness (MGSM and IBM Australia) and the Gartner Business Analysis (Ecommerce network in the Asia Pacific). In Vietnam, Hung was a trainer and consultant for more than 200 middle and top executives in HCMC and Hanoi (Diethelm, Total, Unilever, Vifon, Vietnam Airline, Novartis, Petro Vietnam, etc.). He also served as a consultant for the UNESCAP-GTZ project on export promotion and development plans for SMEs in HCMC.

 

Hiep Cong Pham is an Associate Professor at The Business School, RMIT Vietnam. He is the Head of the Bachelor of Business program and Senior Fellow of the Higher Education Academy. His research areas are cyber security behaviors, supply chain management, and educational technologies. He has published in quality journals, including Aquaculture, Aquaculture Economics & Management, Asian Journal of Shipping and Logistics, Journal of Information & Computer Security, and the Australasian Journal of Information Systems. He is the editorial board member of the Journal of Information and Computer Security. Dr Pham received a total research and teaching grants of more than $350,000 over the last 5 years.

 

​Alrence Halibas is currently a Senior Lecturer at The Business School, RMIT Vietnam. Before joining RMIT, she held the post of Programme Leader in the Faculty of Computing Sciences at Gulf College, Oman, from July 2012- Jan 2020. Furthermore, Dr. Halibas once served as the Dean of the College of Computer Studies and an Associate Dean of the School of Engineering and Information Technology at La Salle University, Philippines, for 11 years. She is a Senior Fellow of the Higher Education Academy UK. She also holds several IT certifications and is an active researcher and reviewer. She has published papers in several high-quality journals and peer-reviewed conferences, including IEEE and Informing Science Institute (ISI). Likewise, she served as a technical panel member and session chair at several international research conferences. In 2017, Dr. Halibas received a Silver Reviewer Award from ISI.