ISBN-13: 9786203028638 / Angielski / Miękka / 364 str.
The book is organized in such a way as to equip those who want to augment their communicating abilities with all the tell-tale signs that body language so sincerely offers, coupled with the verbal and nonverbal qualities to be used and read back from our partners, the written formalities and their dos and don'ts, so that they can engage fruitfully in group communication, be able to prevent or resolve conflicts, and lead successful negotiations and conduct public relations. The author hopes that this will be more than an enjoyable and informative read, and that is a veritable instrument to be used in all business dealings that inadvertently employ communication to the highest, most sophisticated degree.