Bringing the Human Being Back to Work: The 10 Performance and Development Conversations Leaders Must Have

ISBN-13: 9783030066062 / Angielski / Miękka / 2019 / 223 str.

Tim Baker

Spis treści

Part I—Cultivating an Authentic Workplace

CHAPTER 1—The dumbing down of work

CHAPTER 2—Human spirit and work

CHAPTER 3—The concept of workplace dignity

CHAPTER 4—A lack of authentic conversations

CHAPTER 5—Two task-focused pillars of authentic conversations

CHAPTER 6—Three people-focused pillars of authentic conversations

Part II—Five Developmental Conversations

CHAPTER 7—Conversation #1—The coaching conversation

CHAPTER 8—Using G.R.O.W. for a better coaching conversation

CHAPTER 9—Conversation #2—The delegation conversation

CHAPTER 10—Ten keys to a better delegation conversation

CHAPTER 11—Conversation #3—The visioning conversation

CHAPTER 12—Visioning questions to ask

CHAPTER 13—Conversation #4—The encouraging conversation

CHAPTER 14—Twelve powerful ways to engage or disengage people at work

CHAPTER 15—Conversation #5—The relationship building conversation

CHAPTER 16— Five steps to relationship building conversations

PART III—FIVE Performance conversations

CHAPTER 17—Overview of the five conversations framework

CHAPTER 18—Rationale and benefits of the five conversations framework

CHAPTER 19—Conversation # 6—The climate review conversation

CHAPTER 20—Conversation # 7—The strengths and talents conversation

CHAPTER 21—Conversation # 8—The opportunities for growth conversation

CHAPTER 22—Conversation # 9—The learning and development conversation

CHAPTER 23—Conversation # 10—The innovation and continuous improvement conversation

O autorze

Tim Baker is a thought leader, international consultant and author. He is Managing Director of WINNERS-AT-WORK Pty Ltd, which specializes in assisting managers to develop productive workplace cultures. He was voted one of the 50 Most Talented Global Training & Development Leaders by the World HRD Congress, awarded by a distinguished international panel to professionals “who are doing extraordinary work” in the field of Human Resource Development.

Tim has published seven books with Palgrave Macmillan, including The New Influencing Toolkit: Capabilities for Communicating with Influence (2015), The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus (2015) and Performance Management for Agile Organizations: Overthrowing The Eight Management Myths That Hold Businesses Back (Palgrave Macmillan, 2017).

Tim has conducted over 2,430 seminars, workshops and keynote addresses to over 45,000 people in 11 countries across 21 industry groups. He regularly writes for HR industry press.

Blurb

For the past 100 years, we’ve progressively dehumanized our places of work. We’ve learned to systemize, homogenize, and mechanize – all in the quest for greater efficiency and cost-saving. We’ve forgotten that the human being is the centre of work.

This book highlights the ten essential performance and development conversations leaders must have to restore human spirit at work. First, it explains the importance of cultivating an authentic workplace by resisting the dumbing down of work and respecting employee dignity. Second, it presents five developmental conversations, from coaching to relationship-building. Third, it outlines five performance conversations, from climate review to innovation.

An organization – any organization – is a group of people working together towards a common goal, but we tend to lose sight of this simple idea. Too often, human resources are lumped in with technological resources, administrative resources and financial resources. Managers become obsessed with processes, procedures and systems. Tim Baker provides leaders with a roadmap to bring the human being back to work.