Breakthrough It Change Management: How to Get Enduring Change Results

ISBN-13: 9781138461116 / Angielski / Twarda / 2017

Bennet Lientz

Opis

Contains guidelines to implement change that works. This book helps develop a change management strategy that starts by diagnosing the culture and organization, then prepares for change, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.

Spis treści

Part 1 Select Your Change Management Strategy and Approach; Chapter 1 Introduction; Chapter 2 Dynamics of Change and Work; Chapter 3 Politics and the Resistance to Change; Chapter 4 Develop Your Change Goals and Strategy; Chapter 5 Prepare Your Change Management Framework; Part 2 Get Ready for Change; Chapter 6 Determine Activities for Change; Chapter 7 Collect Information on Today’s Work; Chapter 8 Define Your Long-Term Solution and Quick Hits; Chapter 9 Develop Your Change Implementation Strategy; Chapter 10 Plan Ahead for Change; Part 3 Implement Change; Chapter 11 Get Quick Hit Results; Chapter 12 Carry Out Major Change; Chapter 13 Measure Results and Generate Enthusiasm and Support; Chapter 14 Prevent Deterioration and Expand the Change Effort; Part 4 Address Specific Situations and Issues; Chapter 15 Implement New Technology and Systems; Chapter 16 Achieve Success in E-Business; Chapter 17 Common Issues in Change Management;

O autorze

Bennet P. Lientz