Breakthrough It Change Management: How to Get Enduring Change Results

ISBN-13: 9780750676861 / Angielski / Miękka / 2003 / 336 str.

Kathryn P. Rea; Bennet P. Lientz

Opis

Contains guidelines to implement change that works. This book helps develop a change management strategy that starts by diagnosing the culture and organization, then prepares for change, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.

Spis treści

Dynamics of Change and Work; Resistance to Change and Politics; Develop Your Change Goals and Strategy; Select Your Change Management Approach; Determine Activities for Change; Collect Information on Today's Work; Define Your Long-Term Solution and Quick Hits; Develop Your Change Implementation Strategy; Plan Ahead for Change; Get Quick Hit Results; Measure Results and Generate Enthusiasm and Support; Carry Out Major Change; Build Momentum for Further Change; Prevent Reversion and Fallback; Implement New Technology and Systems; Achieve Success in E-Business.

O autorze

Bennet P. Lientz