Boundless: A New Mindset for Unlimited Business Success

ISBN-13: 9781394171798 / Angielski

Vala Afshar; Henry King

Spis treści

Contents 1Dedication 1Acknowledgments 1Preface 1Our Journey to Boundless 1Henry's Path 1Vala's Path 1Our Continued Journey Together 1Introduction 1Change in n-Dimensions 1The Boundless Model 1Chapter 1: Silos Kill! 1Silo Principles 1Resource Control 1Input/Output Control 1Environment Control 1Impact and Reach of Silos 1Problems with the Silo Mindset 1Silos at the Extreme 1Chapter 2: Boundless: The Anti-Silo 1The Boundless Principles 1Guiding Principle: Shared Success 1Connection 1Distribution 1Integration 1Autonomy 1Mobility 1Continuity 1Principles in Combination 1The Boundless Model in Action: Case Studies 1Veta La Palma and Regenerative Agriculture 1Tesla and the Transformation of the Automobile 1Chapter 3: Connection 1Types of Connections 1Natural Connections 1Extended and Enhanced Connections 1Business Connections 1Relationships 1All Relationships are Changing 1Home and Family 1Society and Culture 1Production and Consumption 1Things and Places 1Successful Companies Adapt Accordingly 1Business Ecosystems 1Alibaba: the Digital Ecosystem 1Kalundborg: The World's First Industrial Symbiosis 1The Principles of Ecosystems 1The Power of Sense 1Alibaba and Singles Day 1Zara and the Pink Scarf Story 1Sensing and Inherent Instability 1Chapter 4: Distribution 1COVID-19 and the Definition of Normal 1Decentralizing Technologies 1Remote = Local 1Edges > Centers 1Chapter 5: Integration 1Alignment 1Purpose and Values 1Guiding Principles 1Value Goals 1Decision Rights 1Ways of Working 1Teaming Agreements 1Orchestration and Choreography 1The "Structure" of Management 1Orchestration 1Applying orchestration to human resources 1Choreography 1Circularity 1Experience Circularity (Extend to Entice) 1Process Circularity (SUDA) 1Data Circularity 1Resource Circularity (Reuse, Recycle) 1Integration, Connection, and Alignment at Salesforce 1Chapter 6: Autonomy 1Meanings of Autonomy 1Next-Generation Human Autonomy 1Next-Generation Technological Autonomy 1Artificial Intelligence and Autonomy 1Identity and Autonomy 1Digital Identities 1Emergent Opportunities 1Tomorrow's Symbiotic Autonomy 1Chapter 7: Mobility 1Flow in Action 1Open Road Tolling 1Just Walk Out Shopping 1Mobile Technology 1Flow at Work 1Chapter 8: Continuity 1Process Flow 1Manufacturing 1Pharmaceuticals 1Healthcare Providers: Virginia Mason Medical System 1Retail: Zara, Fast by Design 1Mobility and Continuity 1Agile and DevOps 1Beyond Development and Production 1The Continuous Mindset 1Living Systems and Circulation 1Business Continuity Is Life 1The Language of Continuity 1Chapter 9: Shared Success 1Boundless Experiences 1Boundless Technologies 1Boundless Business Models 1Chapter 10: Becoming Boundless 1The Boundless Principles: Leadership Mindset 1The Boundless Principles: Metaphors and Language 1The Boundless Operating Model 1Relationship Strategy 1Becoming Boundless 1Cost versus Waste 1Productivity versus Value 1Growth versus Growth 1In Conclusion 1References 1

O autorze

HENRY KING leads a firm-wide Salesforce initiative to define the model for current and future success. He has over 15 years' experience working in the innovation and design thinking space, working with firms like Deloitte Digital, Accenture, and Skidmore, Owings & Merrill.VALA AFSHAR is an award-winning inventor, author, podcaster, columnist, and speaker in the fields of digital business transformation, leadership, digital marketing, customer service, and new emerging technologies. He is the Chief Digital Evangelist at Salesforce.