ISBN-13: 9781491040959 / Angielski / Miękka / 2013 / 186 str.
Friends or foes? Do you want to miss out on a good business opportunity? And what if it was the love of your life? Do you wish to know where their true intentions may really be hidden? They may not be telling you everything...
The cognitive science is clear: non-verbal communication weighs considerably on our relationships. It often represents more than 90% of our exchanges.
The MAJORITY of our communication is UNCONSCIOUS, INVOLUNTARY and UNAVOIDABLE
A person's demeanor, gestures, and voice can tell you a lot about them, provided that you know how to decrypt the signs.
After How to Detect Lies, Eric Goulard presents new keys to help decode the behavior of others in business situations and in private life.
Because actions speak louder than words, it is necessary to listen beyond just what the person wants to say. The analysis of all non-verbal communication will help you keep one step ahead of others. You will then be able to anticipate people's reactions and optimize your communication.
Quote: 'A delight to read ', Joe Navarro, Former FBI special agent