ISBN-13: 9781032062952 / Angielski / Miękka / 2021 / 261 str.
ISBN-13: 9781032062952 / Angielski / Miękka / 2021 / 261 str.
The book shows how to create high-performance teams and lead them successfully through crises. It demonstrates how Daniel Goleman’s emotional intelligence model and Bruce Tuckman’s team-build model (forming, storming, norming, and performing) were applied to form a Blue Shark Team that was a success story during the COVID-19 pandemic.