About the Author viiPrologue ixIntroduction xviiPillar I: The optimal mindset 11 Lead with a risk mindset 32 Ethics and calibrating your moral compass 213 Think, plan and lead strategically 354 Trust your instincts 415 Communicate with a strong, clear voice 476 Leading with a clear and unbiased view 57Pillar II: The right team 657 Observations on building teams 678 The value of a cognitively diverse team 799 Keep your team informed and communicating 8710 Stay ahead of the competition 9711 Promote a resilient team 10512 Stress test your plan 12113 Expect the unexpected 129Best Possible OutcomePillar III: The BPO Method 13514 Understand and prepare for uncertainty 13715 Battle preparation 14516 Observe your competitive environment 15117 Orient your team 15718 Making decisions in a crisis 16519 Execute the plan, monitor the battle, reflect and regroup 175Epilogue 181Acknowledgements 185
GARTH CALLENDER is an expert in leadership, risk and organisational resilience. A lieutenant colonel in the Australian Army, Garth has lived through and managed some of the most extreme crises across the globe. He now works with boards and executive teams across Australia.