Beginning Salesforce DX: Versatile and Resilient Salesforce Application Development

ISBN-13: 9781484281130 / Angielski / Miękka / 2022 / 280 str.

Ivan Harris

Opis

Beginning-Intermediate user level

Spis treści

Forward

Introduction

 

PART I

Chapter 1. How to Install the Salesforce DX Development Toolset

Chapter 2. Introduction to the Core Salesforce DX Tools and Concepts

Chapter 3. Overview of the Development Models that SFDX Supports

Chapter 4. Sample Project Development Lifecycle Walkthrough

 

PART II

Chapter 5. Customizing Service Cloud

Chapter 6. Customizing Lightning Service Console

Chapter 7. Customizing Lightning Community

Chapter 8. Customizing Lightning Knowledge

Chapter 9. Customizing Omni-Channel

Chapter 10. Customizing Messaging

Chapter 11. Customizing Chat

 

Chapter 12. Summary

O autorze

After graduating from Lancaster University with a degree in Electrical and Electronic Engineering, Ivan spent the first 15 years of his career in the aerospace and defense industry, designing, writing and testing safety-critical embedded software.

 

During the second half of his career, he held several C-level technology and product leadership roles, helping B2B software companies bring innovative new solutions to market.  Domains included games software development tools, information management and security, mobile network optimization, mobile network renewable energy, public cloud application development and artificial intelligence.

More recently, Ivan has focused on creating products that are built on or that integrate with, Salesforce. He has launched five Salesforce AppExchange apps, including his own, and an AI platform that integrates with Service Cloud to provide customer service automation.

 

Ivan then joined Salesforce as a Senior Program Architect in Australia, working with some of their largest and most complex multi-cloud customers on enterprise transformation projects to help accelerate their time to value.

 

In September 2022, Ivan joined Provar Testing as their Chief Technology Officer in the UK. Provar provides an end-to-end test automation solution designed especially for Salesforce.

 

Ivan enjoys running, walking his two dogs, supporting his local rugby union team and listening to his extensive vinyl collection in his spare time.