Be My Guest Teacher's Book: English for the Hotel Industry

ISBN-13: 9780521776882 / Angielski / Miękka / 2002 / 66 str.

OHara Francis

Opis

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.