Be My Guest Student's Book: English for the Hotel Industry

ISBN-13: 9780521776899 / Angielski / Miękka / 2002 / 112 str.

Francis O'Hara

Opis

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.