Banking Services and the Consumer (Rle: Banking & Finance)

ISBN-13: 9780415751643 / Angielski / Miękka / 2014 / 246 str.

Consumer Focus

Opis

This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing.

Spis treści

Introduction. Note on terminology. 1. Conclusions and Recommendations 2. Banking Services and the Consumer 3. Cash, Cheques, Credits, Debits and Charges 4. Access to Banking Services 5. New Technology 6. Banking Services and the Law 7. The Resolution of Disputes Between Bank and Customer 8. Saving and Borrowing 9. Competition and Regulation 10. Northern Ireland and Scotland 11. Executor and Trustee Services. Appendix.

O autorze

Authored by Consumer Focus,