Applying Reengineering (BPR) in Public Institutions Reform in Ethiopia

ISBN-13: 9783639340839 / Angielski / Miękka / 2011 / 136 str.

Daniel Beyera Tujo

Opis

Three years after Comprehensive Public Sector Reform in Ethiopia the government is claiming the necessity of radical reform in 2005. There are growing quest for more responsive, reliable and adaptive public services in all institutions. The actual outcomes of the previous reform found no longer adequate to offer better public services. This book, therefore, examine how reform through reengineering (BPR) can bring about the intended radical reform. Applying BPR involves full of competing and tempting choices: it is costly process with less historical success rate; and its use greatly challenges the status quo, the existing beliefs and culture , performance practices and overall system that result in public sector resistance. On the other hand success requires integration of actors involved, synchronizing the blend between process redesign, use of technology and winning peoples attitudes.