ISBN-13: 9781032218366 / Twarda / 2023 / 312 str.
ISBN-13: 9781032218366 / Twarda / 2023 / 312 str.
The underlying principle of this book is the African philosophy of Ubuntu, acting as a guide for developing empathic products and services. It makes the case that empathy is the key to any successful product and service design project and enables designers to make wise design choices that align with users' demands.