Advancing Resilient Performance

ISBN-13: 9783030746889 / Angielski / Twarda / 2021 / 174 str.

Christopher P. Nemeth; Erik Hollnagel

Spis treści

From Resilience Engineering to Resilient Performance

Erik Hollnagel and Christopher Nemeth

Development of Resilience Engineering on Worksites

Akinori Komatsubara

Fatigue Risk Management System as a practical approach

to improve resilience in 24/7 operations

Pierre Bérastégui and Anne-Sophie Nyssen

Using the Resilience Assessment Grid to Analyse and Improve

Organisational Resilience of a Hospital Ward

Matthew Alders, Anne Marie Rafferty, Janet E Anderson

Learning from Everyday Work: Making organisations Safer by Supporting Staff in Sharing Lessons about Their Everyday Trade-offs and

Adaptations

Mark Sujan

Reflections on the Experience of Introducing a New Learning Tool

in Hospital Settings

Sudeep Hegde and Cullen D Jackson

Resilient Performance in Aviation

Meredith Carroll and Shem Malmquist

Assessing the impacts of ship automation using the Functional Resonance Analysis Method

Pedro Ferreira and Gesa Praetorius

A Methodological Framework for Assessing and Improving the Capacity to Respond to the Diversity of Situations that May Arise

Eric Rigaud

Addressing structural secrecy as a way of nurturing resilient performance

Alexander Cedergren and Henrik Hassel

The 2^nd Step: Surprise Is Inevitable. Now What?

Beth Lay and Asher Balkin

Epilogue: Quo Vadis?

Erik Hollnagel and Christopher Nemeth

O autorze

Christopher Nemeth conducts human performance research and development in high hazard sectors as a Principal Scientist with Applied Research Associates, a 1400 member U.S. science and engineering consulting firm. His 26-year academic career has included seven years in the Department of Anesthesia and Critical Care at the University of Chicago Medical Center, and adjunct positions with Northwestern University’s McCormick College of Engineering and Applied Sciences, and Illinois Institute of Technology. He has served as a committee member of the National Academy of Sciences, is author/editor of five books, and is widely published in technical journals.

Erik Hollnagel is Senior professor of Patient Safety at Jönköping University (Sweden), Visiting Professorial Fellow, Macquarie University (Australia), and Visiting Fellow, Institute for Advanced Study, Technische Universität München (Germany). He is also Professor Emeritus from Linköping University (Sweden), Ecole des Mines de Paris (France), and the University of Southern Denmark. Erik has throughout his career worked at universities, research centres, and with industries in many countries and with problems from a variety of domains and industries. He has published widely and is the author/editor of 26 books, including six books on resilient health care, as well as a large number of papers and book chapters.  

Blurb

Resilience Engineering (RE) studies have successfully identified and described many instances of resilient performance in high hazard sectors as well as in the far more frequent cases where people and organisations cope with the uncertainties of daily operations. Since RE was first described in 2006, a steady accumulation of insights and efforts have provided the basis for practical tools and methods. This development has been documented by a series of texts in the Resilience Engineering Perspectives series as well as by a growing number of papers and reports. 

This book encapsulates the essential practical lessons from the use of Resilience Engineering learned for more than the previous ten years. The main contents are a series of chapters written by those who have been instrumental in these applications. To increase the value for the reader, each chapter will include: rationale for the overall approach; data sought and reason(s) for choosing; data sources used, data analyses performed, and how recommendations were made and turned into practice.

Serving as a reference for practitioners who want to analyse, support, and manage resilient performance, this book also advances research into RE by inquiring why work goes well in unpredictable environments, improving work performance, or compensating for deficiencies.