ISBN-13: 9780762304882 / Angielski / Twarda / 2000 / 254 str.
ISBN-13: 9780762304882 / Angielski / Twarda / 2000 / 254 str.
Hardbound. The series Advances in the Management of Organizational Quality is designed to stimulate thinking on quality-related issues and to facilitate bringing quality into the mainstream of organizational effectiveness. This volume spans a broad range of topics from the transference of quality practices across multinational boundaries to the role of performance feedback systems in achieving quality-based objectives. The papers push the boundaries of traditional conceptualizations of quality and shed new light on important topics.