Activities Management

ISBN-13: 9780750640428 / Angielski / Miękka / 1998 / 172 str.

Cathy Lake

Opis

Activities Management is a comprehensive guide to running a smooth and successful operation. It includes: workplace; * environmental considerations that today's supervisor needs to know. Supervisory Management Award. invaluable not only to students, but also as a guide individuals and organisations seeking to improve their business performance at the first level of management. the knowledge gained throughout the series. * Activities to put the learning into practice. * Case studies - 'true-life' scenarios * Workbased Assignments which will also provide evidence for S/NVQ portfolios. * Language is straightforward and direct, contextualised to relate to team leaders and supervisory managers working in a wide range of industry sectors. * Influential protagonists in the field will be alluded to as appropriate to support the learning. hard copy or is downloadable from the BH website.

Spis treści

Quality - customers and suppliers, total quality management, quality standards, quality systems, quality tools, encouraging quality, the economics of quality; Planning techniques - the planning cycle, organisational objectives, customer requirements, setting goals and objectives, setting priorities, allocating work, communicating with your team, work study techniques, scheduling techniques; Monitoring activities - monitoring activities, keeping records, problem solving, updating your plans, recommending improvements; Raw materials, supplies and equipment - purchasing and supply systems, sti=ock control, procedures for receiving goods, security and care of supplies and equipment; Health and safety - health and safety legislation, safety audits, preventing accidents, dealing with emergencies, investigating and reporting accidents, safety representatives; The environment - environmental legislation, sources of pollution, conserving natural resources, conserving energy

O autorze

Cathy Lake