ISBN-13: 9780471316343 / Angielski / Twarda / 1999 / 368 str.
This prolific management author, consultant and teacher now has his most enduring pieces collected into one volume for the general business reader and student. Ackoff became prominent for his pioneering work in operations research and systems analysis and his cogent exploration of systems and planning, with their effects on business, form the backbone of this collection. He is considered one of the most versatile thinkers of our day, even beyond his management work. The essays included in Ackoff's Best range from corporate planning and understanding the difference between growth and development, to recent work on applying systems thinking to small teams to make them more effective. This compilation argues for the value of a systems approach in the businesses of the late 1990s.