Achieving Quality in Community Health Care Nursing

ISBN-13: 9780333646915 / Angielski / Miękka / 1997 / 216 str.

Carolyn Mason

Opis

This book illustrates the application of a variety of quality approaches to commissioning, management and practice. It provides a critical appraisal of quality models before considering quality issues relating to consumer feedback and the contracting process. There is a practical guide to using the Dynamic Quality Improvement System, as well as chapters on achieving quality in specific situations.

Whilst acknowledging the expertise of community nurses, the book challenges them to find and use the most appropriate quality approaches and tools for their specific area.

Spis treści

Introduction; C.Mason.- Quality and Quantity in Community Health Care Nursing; C.Mason.- Consumer Feedback and Determining Satisfaction with Services; B.Poulton.- Commissioning Quality Care: the Purchaser's Role; D.Benton.- Provider Perspectives on Quality in Community Health Care; M.Pidgeon.- A Practical Approach to Monitoring Quality in Community Nursing Practice; H.McKenna.- Community Child Health Care; A.While.- Achieving Quality in Residential Care and Nursing Homes; R.Parkhill Stewart & I.Turner.- Avoiding Abuse amongst Vulnerable Groups in the Community: People with a Mental Illness; A.Long.- Community Health Care Nursing: its Importance in General Practice Settings; K.Cernik.

O autorze

Carolyn Mason is Lecturer in Nursing at The Queen's University, Belfast and Health Commissioner, The Eastern Health and Social Services Board, Northern Ireland