ISBN-13: 9781576751831 / Angielski / Miękka / 2002 / 272 str.
Authors Rob Lebow and Randy Spitzer show how to transform a business by replacing the control and manipulation that typically characterize the workplace with personal accountability. The book helps readers determine the level of accountability that exists in a company, discusses the ""Seven S's of Accountability, "" and introduces the ""member citizen"" concept and the metaphor of the Wise Counsel -- a coach, mentor, and leader who functions as a resource, not a controller.