A Study on Service Quality of Public Hospitals with Special Reference

ISBN-13: 9783330053229 / Angielski / Miękka / 2017 / 80 str.

Rajalakshmi Kanagamuthu

Opis

This book is an attempt to explain and provide evidence for how healthcare services rendering service to the public. Before that I would like to define about health and healthcare. Health is defined as a state of complete physical, mental & social well being & just not the non- existence of disease or aliment. Healthcare is one of the important service sector to providing a quality service, it focus on primary, secondary & tertiary care services.

O autorze

It's my pleasure to introduce myself. I am Dr.K.Rajalakshmi Associate professor in PRIST SCHOOL OF BUSINESS, PRIST UNIVERSITY, Vallam, Thanjavur. I have thirteen years of experience. My area of specialization is Marketing & Human Resources. I have Published lot of articles in national and international Journals with Impact factors.