A Handbook of Management Theories and Models for Office Environments and Services

ISBN-13: 9780367652876 / Angielski / Twarda / 2021 / 254 str.

Rianne Appel-Meulenbroek; Vitalija Danivska

Opis

This second book in the series focuses on the role of workplace management in the organisation and the tasks that workplace management needs to consider.

Spis treści

1. Collecting theories to obtain an interdisciplinary understanding of workplace management  2. Corporate real estate management maturity model: Joroff et al. one step ahead  3. Systems-thinking theory: decision-making for sustainable workplace transformations  4. St. Gallen Management Model: systemic-constructionist approach to workspace organisations and management  5. Socio-technical transitions theory: a multi-level and change-oriented perspective on organisational space  6. Disaster Resilience of Place (DROP) model: a Resilience Assessment and Improvement Framework (RAIF) for facilities managers  7. Strategy-as-Practice: the social effects of workplace design and their impact on unplanned strategic activity  8. Decision-making theory: how a multiple perspective approach can generate workplace strategies  9. Alignment theory: for CRE and workplace  10. Principal-agent theory: perspectives and practices for effective workplace solutions  11. Branding theory contributions to corporate real estate management  12. Value Adding Management of buildings, workplace, facilities and services  13. The Toyota Production System: applying the concept of waste in real estate management  14. Radical innovation theory: towards radical design of digital workplaces  15. Usability theory: adding a user-centric perspective to workplace management  16. User-centred design thinking: application of UCDT theories to workplace management  17. Hospitality theory: application of hospitality theory in the work environment  18. Service management – focus on customer experience  19. Organisational socialisation theory: integrating outsourced FM employees into organisations  20. Identifying the main constructs for an interdisciplinary workplace management framework