A Concise Guide to Technical Communication

ISBN-13: 9781554815487 / Angielski / Miękka / 2020 / 175 str.

Heather Graves; Roger Graves

Spis treści

• Preface
• Note to Instructors
• Note to Students
• Acknowledgments
  Chapter One: Audience, Purpose, Genre, and Medium
• What Is Technical Communication?
• How Does Technical Communication Differ from Other Types of Communication?
• Medium: When Does the Media Used for Communication Change It Substantially?
• Audience
• Purpose: Why Are You Writing?
• What Is Genre?
• Why Does Genre Matter?
• What Are Genre Sets?
• Chapter Two: Ethical Issues of Technical Communication
• Ethics Frameworks
• Ethics for Students
• How Is Ethics Related to Technical Communication?
• Writing Ethically
• Chapter Three: Researching Technical Subjects
• Primary Research: Interviewing
• Primary Research: Conducting Surveys
• Secondary Research: Libraries and Other Online Sources
• Summarizing and Citing Researched Sources
• Chapter Four: Writing Technical Prose
• Clarity, Cohesion, Concision
• Defining, Describing, and Explaining
• Chapter Five: Visual Technical Communication
• Using Visuals to Communicate Effectively
• Chapter Six: Essentials of Workplace Communication
• Audience: Who Are Your Readers?
• Purpose: Goals for Workplace Communication
• Genre: Writing Short Messages (Email, Memos, Letters)
• Writing Messages
• Chapter Seven: Progress Reports, White Papers, and Recommendation Reports
• Status or Progress Reports
• White Papers or Information Reports
• Recommendation Reports
• Chapter Eight: Reporting Technical Information
• The Laboratory Report
• Chapter Nine: Technical Communication Online
• Use Structured Documentation
• Converting Documents to Portable Document File (PDF) Format
• Sharing Documents Electronically
• Shared Folders and Documents Posted Online
• Writing and Digital Media: Online Documents, Video, Screencasts, and Podcasts
• Chapter Ten: Presenting Technical Information Orally
• Common Speaking Occasions
• Common speaking occasions
• Small group presentations
• Formal speaking engagements
• Presentation slide that shows an example
• Guidelines for Preparing Presentations
• Guidelines for Creating Slides
• Guidelines for Giving Presentations