Saving Human Lives: Lessons in Management Ethics

ISBN-13: 9789400789272 / Angielski / Miękka / 2014 / 354 str.

Robert E. Allinson

Opis

This is a pioneering work. Recent disasters such as the tsunami disaster continue to demonstrate Professor Allinson's thesis that valuing human lives is the core of ethical management. His unique comparison of the ideas of the power of Fate and High Technology, his penetrating analysis of the very concept of an "accident," demonstrate how concepts rule our lives. His wide-ranging investigation of court cases and government documents from the seventeenth through the twentieth centuries, and from places as diverse as the USA, UK and New Zealand provide ample supporting evidence for the universality and the power of explanation of his thesis. Saving Human Lives will have an impact beyond measurement on the field of management ethics.

Recenzje

"Saving Human Lives gives a step by step account of how management systems can be built that can prevent hitherto "unpreventable" disasters. Professor Allinson weaves convincing arguments from original linguistic, literary and ethical analyses and shows how these arguments apply to highly detailed and well documented case studies. Those of us in the field of business ethics are grateful for this creative combination of philosophical argumentation and the marshalling of widespread, empirical evidence that persuades us that, notwithstanding commonly held beliefs, most industrial crises are preventable through sound management structures and decision-making processes only when they are rooted in ethical values and beliefs on the part of top management."
(S. Prakash Sethi, President, International Center for Corporate Accountability, Inc., University Distinguished Professor, Baruch College, City University of New York)

Spis treści

Chapter 1: Accidents, Tragedies And Disasters The Rule Of Accidental The Explanation Of Human Error The Explanation Of A Breakdown Of A Material Or Technical Component And Its Corollary, 'Risky Technology' Risky Or Unruly Technology? The Explanation Of Organizational Inertia Or Bureaucratic Drift Accidents Will Happen The Word ‘Accident’ The Belief In Monocausality Multi-Causality And Multiple Responsibility Fault Finding And The Scapegoat Warnings And Ethics Freedom And Ethics Notes Chapter 2: Ethics As Involved In The Goals Of An Organization Ethics And The Conduct Of Business Enterprise Ethics And The Infrastructure Of A Business Organization Ethics And Informal Channels Of Communication Ethics And Formal Reporting Channels Chapter 3: The Buck Stops Here The Will To Communicate The Manager’s Task Notes Chapter 4: Conceptual Preparedness The Explicit Prioritization Of A Safety Ethos Notes Chapter 5: The Vasa Disaster The Stability Test The Question Of Ballast The Wind Pressure On The Sails Conclusions Notes Chapter 6: The Collision Causes Of The Disaster Speed Of The Ship Weather Causes Of Deaths Relevant Design Features Rivets The Inadequacy Of The Human Error Hypothesis Lifeboats Third-Class Passengers Nearby Rescue Possibilities The Rescue By The S.S. 'Carpathia' Findings Of The Court Look-Out * Speed * Recommendations * Notes * Chapter 7: A Brief Synopsis Key Words The Word ‘Accident’ Cause And Contributing Cause The Atmosphere Of The Decision Making Process A Fixed Deadline Must Be Met That A Wrong Decision Will Have Grave Consequences The Presence Of Irregularities (A.) The Lack Of Any Clear Uniform Guidelines As To Moral Criteria The Lack Of A Spelled Out Decision Making Mechanism Management Structure The Language Of Communication Responsibility: Bottom Up Top Down Responsibility Dormant Stage The Will To Communicate Chapter 8: Safety Priority Decision Making Safety First? Is There A Greater Sense Of Resp0nsibility Now? Were Middle Managers Simply Following Policy? Were The Middle Managers Moral? Normalized Decisions? Links Between Temperature And Erosion Faith In The Secondary Seal? The Question Of 'Hard Data' Ethical Decision Making Conclusion Notes Chapter 9: The Orders A Dysfunctional Management Technical Component The Closing Of The Doors The Will To Communicate Chapter 10: The King’s Cross Underground Fire Epistemological Frameworks Compared The Use Of Words The Cause Of The Fire Responsibility For The Fire: Top Down Responsibility: Bottom Up The Importance Of A Safety Ethos Fennell’s Recommendations: The Primacy Of Safety Chapter 11: The Disaster On Mt. Erebus A Short History Of The Disaster The Evidence From The Flight-Deck Tapes Vette’s Text Macfarlane’s Notes On Vette’s Text Taking A Phenomenological View The Whiteout Phenomenon Phenomenological Approach: Tapes The Coherence Theory Of Truth Mismanagement The Cause Of The Disaster Defects In Administrative Structure Defects In Administrative Communications System Summary Of Management Defects The Lack Of Any Safety Ethos

Blurb

This is a pioneering work. Recent disasters such as the tsunami disaster continue to demonstrate Professor Allinson’s thesis that valuing human lives is the core of ethical management. His unique comparison of the ideas of the power of Fate and High Technology, his penetrating analysis of the very concept of an "accident", demonstrate how concepts rule our lives. His wide-ranging investigation of court cases and government documents from the seventeenth through the twentieth centuries, and from places as diverse as the USA, UK and New Zealand provide ample supporting evidence for the universality and the power of explanation of his thesis. Saving Human Lives will have an impact beyond measurement on the field of management ethics.

Patrica Werhane, Peter and Adelline Professor of Business Ethics, Darden School, University of Virginia and The Wicklander Chair of Business Ethics and Director, Institute for Business and Professional Ethics, Depaul University, Founding Editor, Business Ethics Quarterly, Honorary President, Society for Business Ethics

‘Saving Human Lives gives a step by step account of how management systems can be built that can prevent hitherto "unpreventable" disasters. Professor Allinson weaves convincing arguments from original linguistic, literary and ethical analyses and shows how these arguments apply to highly detailed and well documented case studies. Those of us in the field of business ethics are grateful for this creative combination of philosophical argumentation and the marshalling of widespread, empirical evidence that persuades us that, notwithstanding commonly held beliefs, most industrial crises are preventable through sound management structures and decision-making processes only when they are rooted in ethical values and beliefs on the part of top management.’

S. Prakash Sethi, President, International Center for Corporate Accountability, Inc.,

University Distinguished Professor, Baruch College, City University of New York