Frontmatter -- Preface -- Contents -- Part 1. The Challenge: Problems as Contestable Issues -- 1. Introduction: Issues and Context -- 2. Analyzing the Public Sector: Shortcomings of Policy Science and Political Analysis -- 3. Analyzing the Public Sector: The Received View in Economics and its Shortcomings -- 4. Responding to Citizens' Needs: From Bureaucratic Accountability to Individual Coproduction in the Public Sector -- Part 2. The Public Sector: Constitutional and Conceptual Problems -- 5. Development of the Public Sector: Trends and Issues -- 6. The Modern State: Continental Traditions -- 7. Constitutional Considerations with Particular Reference to Federal Systems -- 8. The Blurring of the Distinction "State Versus Society" in the Idea and Practice of the Welfare State -- 9. The Hidden Public Sector: The 'Quangocratization' of the World? -- 10. Measuring the Public Sector: A Contestable Issue -- Part 3. Guidance, Control, and Evaluation as Conditions for Learning -- 11. The Relationship between Guidance, Control, and Evaluation -- 12. Coordination of Administrative Controls: Institutional Challenges for Operational Tasks -- 13. Two Decades of Implementation Research: From Control to Guidance and Learning -- 14. Generating Knowledge and Refining Experience: The Task of Evaluation -- 15. The Ethical Context of Bureaucracy and Performance Analysis -- 16. A Cybernetic View of Guidance, Control, and Evaluation in the Public Sector -- 17. Concepts of Control over Public Bureaucracies: 'Comptrol' and 'Interpolate Balance' -- Part 4. Comparing Institutional Forms of Coordination -- 18. Markets and Hierarchies: About the Dialectics of their Antagonism and Compatibility -- 19. Solidarity and Markets Reconsidered: Cum, Versus, or What? -- 20. Comparing Solidarity, Hierarchy, and Markets: Institutional Arrangements for the Coordination of Actions -- 21. Votes and Vetoes -- 22. Professionalism and Mutual Adjustment -- 23 Interorganizational Policy Coordination: Arrangements of Shared Government -- 24. A Method of Institutional Analysis and an Application to Multiorganizational Arrangements -- 25. Interorganizational Networks and Control: A Critical Conclusion -- List of Contributors -- Index of Authors -- Index of Subjects -- Backmatter
Franz-Xaver Kaufmann is Professor emeritus for Social Policy and Sociology at the University of Bielefeld, Germany. He studied law, economics and sociology in Zurich, St. Gall and Paris. He is the doyen of the sociology of social policy in Germany and has been awarded honorary doctorates and prizes, including the Preller Prize for Social Policy and the Schader Prize for Applied Social Science.