ISBN-13: 9781853464515 / Angielski / Miękka / 1998 / 240 str.
This volume focuses on working with people who have challenging behaviours from staff from all professions, but also parents, relatives and friends. Emphasizing good practice, the book discusses what to do in challenging situations, good incident management procedures, and ways in which staff can work together, plan and problem-solve. Staff from a variety of disciplines provide accounts of their day-to-day work and the editor highlights and comments on issues of practice, technique and theory.