Subversive Citizens: Power, Agency and Resistance in Public Services

ISBN-13: 9781847422088 / Angielski / Twarda / 2009 / 248 str.

Barnes, Marian

Opis

Many of the UK's recent reforms in public services have been driven by the image of the 'responsible citizen' the service user who not only has rights to receive services, but also has responsibilities for the delivery of policy outcomes. In this way, c