ISBN-13: 9781599962559 / Angielski / Miękka / 2018 / 195 str.
ISBN-13: 9781599962559 / Angielski / Miękka / 2018 / 195 str.
This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.