Chapter 2 Demand Forecasting as a Management Process
Chapter 3 Quantitative Forecasting Techniques
Chapter 4 Qualitative Forecasting Techniques
Chapter 5 Incorporating Market Intelligence into the Forecast
Chapter 6 Performance Measurement
Chapter 7 World-Class Demand Forecasting
Chapter 8 Bringing it Back to Demand/Supply Integration: Managing the Demand Revie
Mark A. Moon is an Associate Professor of Marketing at the University of Tennessee, Knoxville. Prior to joining the UT faculty in 1993, Dr. Moon earned his Ph.D. from the University of North Carolina at Chapel Hill. He also holds MBA and BA degrees from the University of Michigan in Ann Arbor. Dr. Moon's professional experience includes positions in sales and marketing with IBM and Xerox. He teaches at the undergraduate, MBA, and Executive MBA levels, and teaches Demand Planning, Forecasting, and Marketing Strategy in numerous Executive Programs offered at the University of Tennessee's Center for Executive Education.