The Foreman/Supervisor's Handbook

ISBN-13: 9781468466010 / Angielski / Miękka / 2012 / 626 str.

Carl Heyel

Opis

The Foreman/Supervisor's Handbook is offered as a com- prehensive and authoritative text which presents the kind of prac- tical information the foreman or supervisor needs in order to be effective on the job. It completely revises and updates The Foreman's Handbook, a work which, through four previous edi- tions, has become the standard text in its field. The term "foreman/supervisor" in the title of the new edition was decided upon by the editors despite a reluctance to tamper with a well established name, in recognition of a change in usage which has come about over the years. "Supervisor" is now more generally used in industry for the first level of management and is espe- cially appropriate since the emerging role of women in super- visory (and higher) positions has rendered the earlier, gender- specific term less properly descriptive. Moreover, although the orientation of the book is to manufacturing operations, the prin- ciples and techniques discussed have wide application in office operations, where the term "supervisor" is the designation uni- versally used. To retain continuity with the previous editions, the compromise term "foreman/supervisor" was adopted. As in previous editions, each chapter is written by an authority in the ubject covered. Each, morever, stands on its own feet, i. e., it can be read as a separate article, independent of preceding or succeeding chapters.

Spis treści

Section One-The Scope of the Foreman / Supervisor’s Job.- 1. The Foreman/Supervisor’s Total Job.- 2. The Foreman/Supervisor as a Leader.- Section Two-The Foreman / Supervisor’s Know-How.- 3. Quality Assurance.- 1. The Practical Problems of Quality Workmanship.- 2. Statistical Quality Control and Assurance, Reliability, and Value Analysis.- 4. Production Control: Planning and Scheduling.- 5. Time Study and Methods Improvement.- 1. Fundamentals of Time Study.- 2. Predetermined Motion Times.- 3. The “Standard Minute” System.- 6. Budgets and Cost Control.- 7. Maintenance and the Foreman.- 8. The Art of Communicating.- Section Three-Direct Personnel Responsibilities.- 9. The Foreman/Supervisor’s Training Responsibilities.- 10. What to Do about Safety.- 11. Industrial Fatigue.- 12. The Emerged Role of Women in Industry.- 1. Problems in Supervising Women.- 2. The Woman Manager.- 13. Anti-Discrimination Legislation.- Section Four-Cooperative Personnel Responsibilities.- 14. Wage Payment Plans and Incentives.- 15. Job Evaluation.- 16. Employee Performance Appraisal.- 17. The Tools of Industrial Psychology.- 18. The Foreman/Supervisor’s Role in Labor Relations.- Section Five-Background Information.- 19. Concepts of Organization.- 20. Scientific Management and the Newer Management Sciences.- 21. Electronic Data Processing.- 22. Automation and Robotics.- 23. What the Foreman/Supervisor Should Know about Economics.- Section Six-Motivation—The “Payoff” of Effective Supervision.- 24. Insights Into Employee Motivation.- 25. Eleven Basic Principles of Work Simplification.- Section Seven-Executive Development for Foremen / Supervisors.- 26. Performance Assessment and Management by Objectives.- 27. Self-Quiz.- 28. Keys to Self-Quiz Questions.